Business Communication Solutions, Gloucestershire

Do you struggle with…

Dropped calls, poor call quality, or outdated phone systems?
High communication costs with little flexibility or scalability?
Managing multiple communication tools that don’t integrate well?
Inefficient video conferencing tools that waste time and reduce productivity?

At ReformIT, our Gloucestershire-based team understands how important effective communication is for maximum productivity and improved customer satisfaction. That’s why we’ve shaped a tailored service which is fueled by over 35+ years of industry expertise, containing scalable strategies that shape unified communications for your business.

Our Email Management Services for Businesses

Broadband & WiFi Connectivity

Experience reliable, high-speed broadband and Wi-Fi connectivity that forms the backbone of your communication infrastructure. Our service ensures that your fixed or mobile internal networks and external communications remain fast and secure; enabling seamless data transfer, uninterrupted tasks, and improved productivity across all business functions.

Tailored VoIP Solutions

Transform your traditional telephony with our advanced and tailored VoIP solutions, designed to deliver clearer voice communication at a fraction of the cost. This service integrates effortlessly with your existing systems, offering features like call forwarding, conferencing, and voicemail-to-email, ensuring staff connectivity no matter where they are.

Microsoft Teams Phone System

Benefit from Microsoft Teams Voice with our integrated phone system, combining chat, meetings, and voice calls in one unified platform. This cloud-based solution simplifies communication by bringing together collaboration tools and telephony, streamlining your workflows and improving both internal teamwork and customer interactions.

Phone Systems (such as SIP Trunks)

Upgrade to modern phone systems with SIP trunking, which replaces traditional phone lines with a more flexible, scalable, and cost-effective digital solution. This service improves call quality and reliability, enabling better communication between offices and external clients, while supporting growth with minimal change to your existing infrastructure.

Mobile Phones & Tablets

Stay connected on the go with our range of data plans and SIMs from all major networks, tailored to support a dynamic, mobile workforce. Our strong partnerships with suppliers help us to gain the most favourable contracts for your business. From individual SIM cards to portable routers, mobile device management to instant 4G failover support, we’ve got you covered!

Audio & Video Conferencing

Improve your meetings with state-of-the-art audio and video conferencing solutions that connect your teams across multiple locations. This service offers high-definition video, superior audio quality, and interactive collaboration features, making remote meetings as effective as in-person sessions and increasing real-time decision-making and teamwork.

Business Communication Solutions

Benefits of Our Business Communication Systems

Scalable strategies to help support the needs of your business as it grows.
Improved peer-to-peer communication, leading to greater workplace efficiency.
Reduced downtime by accessing the latest technology and fast technical support
Long-term cost savings by moving to the cloud - reducing your IT infrastructure.
Increased security through features such as encryption and secure access controls.
Stronger user experience by combining different technologies, making it easier to stay connected.

“Neil and his team moved us from Cheltenham to Yate Bristol some 5 years ago, where they completely sorted out our telephone VoIP system and all our IT - including Wi-Fi and PCs - into a new office and have looked after us since, including upgrading PCs, laptops etc.. always providing options; repair, upgrade, or new.”

Wayne Raven, 2021

“Neil and his team moved us from Cheltenham to Yate Bristol some 5 years ago, where they completely sorted out our telephone VoIP system and all our IT - including Wi-Fi and PCs - into a new office and have looked after us since, including upgrading PCs, laptops etc.. always providing options; repair, upgrade, or new.”

Wayne Raven, 2021

Our Approach to Managed Business Communication

So, how does it all work? Implementing and managing your business communications is individually tailored to your business. However, a general outline for our process looks like this:

1. Initial Consultation & Needs Assessment

We’ll begin by understanding your business’s communication challenges and goals.
If you’re happy to proceed, we’ll assess your current infrastructure and pain points.

2. Custom Solution Design

Our team will develop a tailored communication strategy based on your needs.
We’ll help you select the right technologies and services to support your growth.

3. Proposal & Agreement

Next, we’ll present a detailed proposal that outlines our recommendations.
We’ll also define service level agreements (SLAs) and our proposed pricing structure.

4. System Implementation & Setup

Once contracts have been signed, we’ll deploy the communication infrastructure.
Where possible, we’ll integrate new solutions with existing systems, such as your CRM.

5. Testing & Quality Assurance

To ensure optimal function and performance, we’ll conduct thorough system tests.
We’ll also verify connectivity, call quality, and video conferencing stability.

6. Onboarding & Employee Training

To ensure your team know how to use your new systems, we’ll provide training.
We’ll supply you with all the necessary technical know-how and support materials.

7. Ongoing Review & Support

We’ll provide regular maintenance updates and optimisation to fine-tune processes.
Where assistance is needed, we’ll be quickly on hand to troubleshoot.

Gloucestershire’s leading IT support company

Why Choose ReformIT?

Here’s why our wide range of clients trust us to manage their unified business communications:

Proven track record across different types of businesses and industries, meaning we’ll know the best communication solutions for your needs.
We have a great relationship with many reputable suppliers, such as Microsoft, helping you to gain the best communication products at the lowest price.
We’ve been operating as an IT partner for businesses across Gloucestershire since 1998 - over 35+ years in the industry!
Recently nominated as a Finalist for the SoGlos 2024 Awards, where we achieved a “2024 Highly Commended” finish for the Cyber Businesses category.
We form strong, lasting partnerships with every business we work with, getting to know your individual needs and requirements inside out.

Contact Us to Start Improving Your Business Communication Today

Don’t go another day with communication systems that don’t suit your needs or a broadband setup which disrupts your business. Through ReformIT, you can access the latest, innovative communication and collaboration tools to make each day more efficient than before!

To get started, simply get in touch with us today to discuss your needs, and we’ll outline how we can help bring these to life. We offer a completely FREE initial consultation - perfect for asking as many questions as you need about our services!

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FAQs

What types of business communication solutions can you provide?

We offer a broad range of communication solutions tailored to your needs, from Unified Communications as a Service (UCaaS) to hosted VoIP systems. Please contact us to discuss your specific needs, and we’ll discuss what’s available.

How can your communication solutions be scaled up?

We ensure that each system is scalable by opting for cloud-based solutions, where possible. The cloud is inherently more scalable than traditional “on-premises” systems, since you can add new users, features, and locations at ease without significant changes to your infrastructure!

How secure are your communication solutions?

All of our solutions include important security features such as data encryption, secure access controls, and full-compliance with industry standards to protect your data. We’ll let you know when security updates are available, so your new systems are never exposed.

Can solutions be integrated across multiple locations?

Yes, our communication solutions are ideal for businesses that operate over several locations, as well as those based on just a single site. For example, our VoIP systems can transfer calls between multiple offices using the same system, making communication easier than ever.

What kind of support do you offer after setup?

We understand that post-setup support is important, so we’re committed to providing regular maintenance and ongoing monitoring of your systems. When required, a member of our technical team will be on hand to troubleshoot any issues.

Is there a contract or long-term commitment?

We offer flexible plans, including contract-based and month-to-month options. This depends on the type of business communication service you require; please get in touch to discuss your options.